PRIVACY POLICY

Privacy Policy – THE MARQO

At THE MARQO, hum apne customers ki privacy ko seriously lete hain. Yeh policy explain karti hai ke hum aapki information kaise collect aur use karte hain.

1. Information We Collect

Jab aap website ya WhatsApp ke through order place karte hain, hum aapse yeh information lete hain:

  • Full Name

  • Contact Number

  • Shipping Address

Yeh information sirf order process aur delivery ke liye use hoti hai.

2. Order Process

Hum apne customers ko Cash on Delivery (COD) service provide karte hain.
Parcel deliver hone par aapko Open Parcel Allow diya jata hai taake aap product check kar saken.

Orders hum:

  • Website ke through

  • WhatsApp ke through

dono tarikon se accept karte hain.

3. Packaging

Har parcel hamare apne branded boxes me pack kiya jata hai taake product safe aur secure deliver ho.

4. Damaged Product Policy

Agar kisi rare case me product damaged condition me receive hota hai, customer usay return kar sakta hai.

Return request delivery ke baad specified time ke andar karni hogi (recommend: 24–48 hours mention kar dena chahiye).

5. Data Protection

Hum aapki personal information kisi third party ke sath sell ya share nahi karte. Aapka data sirf order processing aur customer support ke liye use hota hai.

6. Contact Us

Agar aapko privacy policy ke related koi question ho, aap humse WhatsApp ya website ke through contact kar sakte hain.