CONTACT US
Main apna order kaise place kar sakta hoon?
Website se: Hamari website par apni pasand ka product select karein, 'Add to Cart' par click karein aur checkout page par apni details (Naam, Address, Phone) bhar kar order confirm kar dein.
WhatsApp se: Agar aapko website par mushkil ho rahi hai, toh aap apne pasandida product ka screenshot hamare WhatsApp number par bhejein. Hamari team aapka order manually book kar legi.
Kya parcel open karke check karne ki ijazat hai?
G bilkul! Hamari "Open Parcel" policy ke tahat aap delivery rider ke samne apna parcel check kar sakte hain aur tasalli hone ke baad hi payment kar sakte hain. Hum quality aur trust par compromise nahi karte.
Delivery mein kitna waqt lagta hai?
Hum koshish karte hain ke aapka order jald az jald mile. Usually, bade shehron mein 3-5 working days aur baqi ilaqon mein 5-7 days lagte hain.
Kya The Marqo Store par Return ya Exchange ki saholat hai?
Ji haan! Agar product damaged hai ya size ka masla hai, toh aap delivery ke 7 dino ke andar exchange ya return claim kar sakte hain. Product ka original halat aur packing mein hona zaroori hai.
Agar mujhe galat ya damaged product mile toh kya karoon?
Pareshan na hon! Agar aisa hota hai, toh foran hamari customer support team ko WhatsApp ya email par product ki picture ke saath message karein. Hum bina kisi extra charge ke aapka product replace kar denge.
Kya main apna order cancel kar sakta hoon?
Ji, jab tak order ship nahi ho jata, aap ise cancel kar sakte hain. Order ship hone ke baad cancellation mumkin nahi hogi.
Aap se rabta (Contact) kaise kiya jaye?
Hum hamesha aapki madad ke liye hazir hain. Aap hamein WhatsApp, hamare social media handles (Instagram/Facebook), ya hamari official email par kisi bhi waqt message kar sakte hain.